Free UK delivery FREE UK MAINLAND DELIVERY
Up to 50% off 30 DAYS RETURNS ON ALL ITEMS
Express Delivery EXPRESS DELIVERY AVAILABLE
Custo<p>mer Care EXCELLENT CUSTOMER CARE

Privacy and Cookie Policy

Privacy Statement

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). 

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. 

We will not e-mail you in the future unless you have given us your consent. 

We will give you the chance to refuse any marketing email from us or from another trader in the future. 

The type of information we will collect about you includes: 

your name 
address 
phone number 
email address 

We will never collect sensitive information about you without your explicit consent. 

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us or by loging onto your account. If you find any inaccuracies we will delete or correct it promptly. 

The personal information which we hold will be held securely in accordance with our internal security policy and the law. 

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. 

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. 

If you have any questions/comments about privacy, you should contact us.

The 360 Hut Ltd is committed to complying with the Data Protection Act 1998 and has published this guide to help our customers understand how and why we collect information from you, to whom this information is disclosed and what your rights as a customer are.

Information Collection

Personal details of users such as name, postal address and email address will be collected and processed upon registration to our website. Information that you provide by filling in forms, we may also ask you for information when you report a problem with the Website. The personal information collected on our site is collected and stored in the United Kingdom. If you contact us, we may keep a record of that correspondence. Details of transactions you carry out through the Website and of the fulfilment of your orders.

User information is retained for in-house research to: Improve our understanding of our customers’ needs in relation to product development, ensure effective communication and assist strategic development. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. All results of such research and analysis will be collated as amalgamation information and will not disclose any personal facts about individual customers. For certain services, such as purchases, we may request credit card or other payment information which we process in encrypted form on secure servers. We will sustain appropriate measures to ensure that users' personal details are not misused, accidentally destroyed, lost or altered within the site processing environment.

 

Information Sharing

We do not rent or sell your personal information to other companies, entities or individuals. We only provide such information to trusted suppliers for the sole purpose of processing personal information on our behalf, for example our catalogue mailing company. When this is undertaken, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Security and Privacy Policy. Appropriate confidentiality and security measures will be ensured.

 

Ip Address And Cookies

Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order as you use the system. This cookie that is saved to your system is only valid for a single visit and each new visit will result in a new cookie overwriting any previous that were generated on previous visits to our Website. In order that we can monitor and improve the site we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version and the website that you visited prior to this site. This allows us to estimate our audience size and usage pattern, to store information about some preferences, and so allow us to customise the Website according to your individual interests, speed up your searches and recognise you when you return to the Website. Therefore, this is chiefly statistical data about our users' browsing actions and patterns, and does not identify any individual. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you browse the Website.

 

Information Security

We take suitable security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. We restrict access to your personal information to employees who need to know that information in order to operate, develop or improve our services. We will constantly strive to maintain robust security and confidentially protection of all personal data held by us. Furthermore, we provide mechanisms for updating and correcting your personal information to ensure a high level of accuracy.

 

Your Rights

You have a right to access the personal data that we hold on you. The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. Any adjustments we may make to our Privacy Policy in the future will be recorded on this page and, where appropriate, informed to you by e-mail.

Any questions, comments and requests regarding any part of this Security and Privacy Policy are welcomed and should be headed to our Customer Service Team via the Contact Us link.

 

We do not store credit card details nor do we share customer details with any 3rd parties

eCommerce Designed & Powered byeCommerce By Studioworx